Frequently Asked Questions

How can I send mail using Mailform?

Check out our handy step by step guide on Wikihow!

What is Mailform?

Mailform is the easiest way to post any document by mail, without leaving your chair. Our goal is for you to never have to find a printer or wait in line at the post office to send mail.

Can I send bulk mail?

Yes you can! Here are 5 easy steps:

1. Upload the files you'd like to mail - you can upload an unlimited number
2. Upload the addresses and recipients they should go to. You can do this manually, but it might be easier to upload a CSV. Download a sample CSV file.
3. Choose from several options for printing including black and white, in color, single vs. double sided, or USPS Certified Mail
4. And that's it! It's pretty much the easiest bulk mail form tool out there.

How do I upload my address book?

You can easily upload a list of addresses to send bulk mail to! Here's how:

What should address files look like? Should the addresses be in a single column or have names in column A, address in column B, city in column C, etc?

Addresses should look like:

How much does it cost?

$2.99 for the first page, and $0.49 for any additional page. See full pricing information.

How fast is my mail sent?

Same day fulfillment is available for FedEx Standard Overnight envelopes sent before 11:30am (except Saturday and Sunday), subject to last pickup times. Same day fulfillment is available for USPS Priority Express Mail sent before 8:45am (except Sunday)! All other USPS Priority Express Mail and USPS Priority Mail is fulfilled the next business day. First class mail (including certified mail) is fulfilled within 2 business days.

Please note that fulfillment only covers the handoff of your mail to the USPS or FedEx: delivery is still subject to the carrier delivery process.

What if I am sending tons of mail? Is there a discount?

We offer bulk discounts! Email us at support@mailform.io, and we'll hook you up!

Can I send Certified Mail?

YES! We support Certified Mail. Fulfillment will occur within 2 business days of your order being placed, and we will email you a tracking link within 3 business days of your order being placed.

Do I get a Certified Mail Receipt?

No, at this time all we provide is the certified mail tracking number that can be looked up on the USPS website: if you need a physical receipt you will need to visit your nearest Post Office.

Wait, I have a question!!

No problem! Email us at support@mailform.io. We'll answer as quickly as possible.

How do you process the payments?

We use Stripe. They're great - check them out at Stripe.com. We also accept PayPal payments.

Who is behind Mailform?

Mailform was original built with love by Femi Omojola and Andrew Slaughter, and is now grown and maintained by a team around the world. You can reach us at support@mailform.io if you have any questions!!

How do you mail documents and forms?

We work with widely trusted third party mailing services such as Lob and EasyPost. Together, they ship millions of letters, parcels and packages per month for companies such as Intuit (maker of TurboTax & QuickBooks), Teespring, Vinted, and more.

To save trees, documents are double sided by default. You can specify single sided printing if it is needed.

How do I know you'll actually mail my stuff?

We use the Lob API to send and track mail. This API gives us data when the mail has been delivered to the USPS. In addition, we enable you to send certified mail and recieve tracking links when your item has been delivered.

Are the letters printed in black and white, or full color?

You can print your mail in color, or black and white. It's totally up to you!

What postage method is used?

Documents are sent using one of a number of supported services, including USPS First Class Mail, USPS Certified Mail, USPS Priority Mail, USPS Priority Express Mail, and FedEx Standard Overnight.

Is a barcode placed on the envelope?

For USPS First Class Mail, no barcode is placed on the envelope. USPS Priority Express Mail, USPS Priority Mail, USPS Certified Mail and FedEx Standard Overnight delivery may use envelope labels that include barcodes.

Where can I send mail to?

Mailform currently supports USPS mail sent worldwide, and FedEx Standard Overnight to supported domestic US locations. For letters going to destinations outside the United States, only USPS First Class Mail is supported.

Where is my mail sent from?

We currently send mail from one of our provider's hubs in the Midwest or Western US (Illinois, Utah, Montana or Michigan).

Is there a way to include a personal or company logo on the envelope?

At the moment there's not yet a way to include a personal or company logo on the envelope. We're working on this though - if this is a feature you would like, please email us at support@mailform.io!